How to Cancel

Cancellations must be made online or via email, in accordance with the cancellation policy outlined in your booking confirmation email. A confirmation of cancellation will be sent to you via email.

Refundable Bookings

Guests who prepay under a fully flexible or semi-flexible rate may cancel online, in line with the cancellation policy.

Refunds will be processed to the credit or debit card used for the booking, subject to the issuing bank’s policy. This typically takes 3–10 working days, although some banks may take longer.

Non-Refundable Bookings

Guests who book under a “Non-refundable” rate are not eligible for a refund in the event of cancellation.

Fair Cancellation Charges

By making a booking, the Customer agrees that the cancellation charges are a fair and genuine estimate of the loss the Operator would incur due to the cancellation.

Recommendation:

We strongly advise all Customers to obtain appropriate travel and personal insurance cover.

Terms & Conditions

These terms apply to all reservations, bookings, and agreements for accommodation of any kind made by (“the Customer”) and Checkinginn Limited or any of its subsidiary or associated companies, which may be referred to individually or collectively as “the Operator” or “Checkinginn” in these terms and conditions, and booked through any website operated by Checkinginn Limited or its affiliated entities. Once a booking has been accepted by the Operator, a contract exists between the Customer and the Operator. By making a booking, the Customer acknowledges and agrees to these Terms & Conditions. For bookings of five or more rooms, different policies and additional supplements may apply. The Customer will be contacted by Checkinginn with further details.

These terms may be amended at any time without prior notice. Customers are advised to review the website for the most up-to-date version before check-in.

Use of this website is subject to the terms and conditions set out below. By accessing and using this website, the Customer agrees to be legally bound by these terms. This website is created and maintained in the United Kingdom. Every effort has been made to ensure the information provided is accurate and complies with UK laws and regulations. Links to external websites may be provided for convenience. However, Checkinginn does not endorse or take responsibility for the content, services, or material offered by third-party websites. All quoted rates are subject to availability and change. All discounted rates are limited offers, subject to availability, and may require a minimum length of stay. While every effort is made to ensure accuracy, the Operator does not accept liability for errors or omissions and reserves the right to amend information and descriptions of listed accommodations and services.

This website is designed to assist customers in checking availability and booking accommodation. Other than printing information for personal travel arrangements, users may not reproduce, sell, or exploit the website without prior written permission. Use of the website is restricted to individuals over 18 years of age who can legally enter into binding contracts.

Please note that different terms, conditions, and cancellation policies may apply to online bookings made via third-party booking agents or affiliate websites. Customers should carefully review the terms provided for their selected booking before confirming their reservation.

Unless a “pay now” rate has been selected, full payment will be required either during online check-in or upon arrival, using a valid credit or debit card. Checkinginn operates as a cashless business and therefore does not accept cash payments. All major credit and debit cards are accepted. Cheques are not accepted unless prior agreement has been made with Management. Credit and debit card transactions will be processed in the local currency. Checkinginn does not accept liability for additional costs that may be incurred due to currency conversion or exchange rate fluctuations. For security purposes, customers who have booked through third-party agents and prepaid in full may be required to pre-authorise their credit or debit card and provide valid identification upon arrival.